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Hotel Reservationist

Remuneration:negotiable Market related 
Benefits:Provident and Funeral
Location:Knysna
Education level:Matric
Job level:Junior/Mid
Type:Permanent
Company:Premier Resort Knysna


Job description

Our Hotel in Knysna is seeking a Reservationist.

The incumbent in the position of a Reservationist is to:
• be familiar with the average room rate and occupancies in the surrounding area.
• keep abreast on events happening in the surrounding areas.
• deal with / and follow up on all enquiries timeously.
• provide clients with accurate information with regards to availability, room types, hotel facilities and rates
• ensure that all prepared correspondence is accurate & filed daily
• forward correspondence to relevant properties for daily handover as per procedure
• ensure that all relevant fields within booking screen are correctly and accurately completed
• ensure that bookings are recorded manually in the event of system shut-down and input correctly onto system thereafter
• ensure that all guaranteed bookings are confirmed 
• be responsible for adherence to laid down procedure & standards in order to achieve thehighest possible occupancies and average room rates

Requirements

Critical skills:
• The incumbent should be computer literate
• Professional telephone manner
• Language – speak/write in english
• Accuracy in data capturing
• Organised
• Able to do advanced accounting and mathematical calculations
• Should be able to work unsupervised
• To be loyal to the brand

Qualifications:
• Grade 12 (Standard 10)

Experience:
  • Have previous experience with reservations and banqueting
  • Understanding of yielding an advantage
  • Has a hotel background


Posted on 21 Jan 09:23

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Brandon Schafli

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